We know that it is difficult to buy items sight unseen so we have a 100% satisfaction guarantee, If you buy something from us and it just doesn't fit right, doesn't feel right, your significant other hates it, etc... you can return them as long as your item is unused and in the same condition that you received it with tags, unwashed.
We will exchange them for something else or refund your money (minus the original shipping costs). You will be responsible for return shipping, but we will cover replacement shipping.
To complete a return please contact us on the chatbot in the lower right-hand corner of the site. We may not respond right away so make sure to leave your email so we can get back to you there.
Additional non-returnable items:
- Gift cards
- Membership and subscriptions products.
There are certain situations where only partial refunds or store credit is granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, typically within 5-10 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]